FAQs
Frequently asked questions
Order Information
Aphrodite Doll is an international, professional adult doll supplier, officially authorized to sell TPE and silicone sex dolls. We cooperate with many well-known brands such as WM, YL, and SE, ensuring all dolls are 100% genuine. Our goal is to provide you with high-quality, affordable sex dolls and excellent customer service to meet your diverse needs.
Yes, Aphrodite Doll is a legitimate adult doll supplier. All dolls are genuine and certified by authorities. We are officially authorized suppliers of many well-known brands, ensuring that every doll you purchase is 100% authentic.
In most Western countries, adult dolls are legal. All Aphrodite Doll products comply with local regulations and can smoothly pass through customs. In a few countries like India, Pakistan, the UAE, and Thailand, sex toys are illegal, so we do not ship to these countries.
- Browse and choose your desired doll.
- Review the description and select customization options.
- Click the “Add to Cart” button.
- Checkout and complete payment.
Yes, when purchasing a doll, we will provide some free gifts, such as a manual, wig, comb, vaginal irrigator, and soft blanket.
- Select and customize your sex doll.
- Pay using PayPal or credit card.
- Production time is 1-3 weeks, depending on the selected brand.
- Once production is complete, we will send you photos of the doll for confirmation.
- After confirmation, the doll is shipped, and you will receive a tracking number within 3-4 days. Shipping takes 7-12 working days.
Payment Information
Yes, enter or paste the promo code into the coupon box at checkout and click the “Apply Coupon” button to adjust the total amount in your cart.
Aphrodite Doll offers PayPal and credit card payment methods to ensure your safety.
Yes, we use SSL protocol to encrypt all information, ensuring your privacy and payment security. The green padlock and “https://” in the address bar indicate an encrypted connection. We also add security and privacy protection through PayPal.
Yes, please send your cancellation request to support@aphroditedoll.com as soon as possible. The cancellation fees are as follows:
- Cancellation within 4 hours: 93% refund
- Cancellation within 24 hours: 80% refund Note: Custom doll orders cannot be canceled. We cannot refund dolls made according to your specifications.
Shipping Information
We partner with UPS and FedEx to ensure fast and secure delivery.
We have offices in China, and all custom orders are shipped from China. Orders in the US and EU are shipped directly from the manufacturer. In-stock items from our US and EU warehouses are shipped from the United States or Europe.
We ship globally, except to India, Pakistan, the UAE, and Thailand.
Aphrodite Doll offers free global shipping. Customs duties and taxes are the buyer’s responsibility. If your purchased product is significantly overweight or oversized, or if your address is in a remote area (such as Alaska, Hawaii, or Puerto Rico in the US), additional shipping fees may apply. If the extra shipping cost exceeds our limit, we will charge you an additional fee as compensation.
Once the doll is ready for shipment, we will send the tracking number via email.
Production time is 7-14 days, and shipping usually takes 7-12 working days. Custom dolls may require a month of production time.
Buyers are responsible for paying import duties and taxes. Some European countries, including Germany, France, and Belgium, do not require payment of customs duties.
Sex Doll Information
A sex doll is a doll designed based on the human body, used for sex and companionship. They are made of silicone or TPE, with skin texture almost identical to real skin, and have a simulated skeleton that can mimic the actions and postures of a real human.
Modern production technology makes sex dolls almost indistinguishable from real people, especially dolls produced by high-end manufacturers, with a similarity rate of 85%-95%.
TPE Sex Dolls: Advantages:
- More affordable
- More realistic
- Good thermal stability
- Highly flexible
- Safe and odorless Disadvantages:
- Prone to staining
- Requires frequent maintenance
- Sensitive to heat
Silicone Sex Dolls: Advantages:
- Extremely realistic appearance
- Easy to clean
- Good heat resistance
- Low maintenance Disadvantages:
- More expensive
- Less flexible
- Low elasticity
With proper use and maintenance, TPE and silicone sex dolls can be used for many years. TPE dolls have a lifespan of 3-5 years, while silicone dolls have a lifespan of 5-10 years.
Store the sex doll flat on a soft surface or hang it in a wardrobe, keeping it in a neutral position. Avoid upright storage to prevent damage to joints and skeleton.
Thoroughly clean the doll every 14 days using antibacterial soap and warm water, avoiding water contact with the neck and head. Use a gentle sponge to clean the doll’s skin and immediately dry metal parts to prevent rust.
